No. There are no discounts available.

Sure, it’s very flexible. We do ask that you give at least 48 hours notice of any cancellation so that there is enough time to fill the teacher’s schedule with other work in time.

No. Our centre is just an administration centre. There are no classrooms so it is not possible to have lessons there. Unless you want to sit amongst a load of staff answering telephones!

For all face to face lessons 1.5 hours is the minimum as teachers need to factor in travel time to and from lessons.

Teachers can cut out their travel time by teaching online so we are able to offer 1 hour time slots for online lessons.

Unfortunately not, you have to pay for a block of lessons.

No, we only accept payment by credit or debit card over the phone.

This isn’t something we offer at the moment. However, we offer a 100% satisfaction guarantee. If you are not happy with your lessons we will refund your money, no questions.

No. It’s very flexible. As long as you agree days and times with your teacher well in advance before they get booked up they can usually accommodate.

No. We specialise in 1:1 lessons. Though if you have 1 or 2 friends or family members who would like to study with you we would be happy to send a teacher to teach everyone together.

No. The minimum age we teach is 18 years old.

We accept all major credit and debit cards. The language team will take your details over the phone.

Most students have support for at least 6 months to a year or more. Our most successful students take weekly sessions over the course of 2 – 3 years.

Find out more about how long language learning takes over on the blog.

Most students have 1 x 1.5 hour lesson per week. The more the better, however we understand the stresses and strains of a modern working life so 1.5 hours per week is the optimum if you have other commitments

This is very difficult to answer and can depend from learner to learner. Each learner is different.

Generally 60 hours should get you through the basics. Another 60 hours will get you to intermediate level. This is very general, it doesn’t take into account extra work done outside lessons, motivation levels or natural language learning ability.

Our Academic Director, Ed, wrote an in-depth post on how long it takes to learn a language over at our blog.

Yes, of course. We use a teaching method called the communicative approach. Even at low levels, a lot of the lesson will be in your target language. Your teacher will use lots of of body language, pictures and other items to help understanding. You can always revert to English if needed but this isn’t usually required.

We will always look to offer you times and days that are convenient for you. Our team will liaise with the teacher to book in a first lesson. During the first lesson, feel free to get your diaries out and book further lessons in there and then.

As soon as you know you can’t attend call or text your teacher. Lessons cancelled with less than 48 hours notice are chargeable.

1.5 hours or 2 hours for in-person lessons. For online lessons you can do either 1 hour, 1.5 hours or 2 hours.

Our teachers have a vast experience teaching all levels. From beginner to proficiency, and everything in-between!

The teacher will provide all necessary materials. Either as photocopies for you to take. Or as downloadable resources.

The teacher may suggest working through a textbook either in lessons or outside of lessons. This is completely your choice. You are free to purchase further materials if you wish.

All our teachers are university educated. With a relevant teaching qualification where appropriate. As well as at least 2 years post qualification experience. Most of our team have significantly more experience than that.

Visit the our teachers page for a look at the kind of teachers we have on our team.

It’s incredibly flexible. The teacher will carefully prepare a course syllabus that meets your needs. This can be tweaked as the course goes on.

Make an enquiry via our contact form or by calling 03333 66 00 13. One of our lovely team will get back to you with the next steps.

You can start whenever is convenient for you. When you’re happy to go ahead and have booked your block we can usually get everything organised and ready to go within a week or so.

Your home, your workplace, cafes, libraries and other public places.

You can also do them online if you prefer. Or mix and match between online and in-person.

Improving in a language is not an overnight thing. You need to work consistently over a long period of time. Paying in a block helps reinforce this. It also helps us attract and retain the best teachers.