Yes, it’s very flexible. Just be sure to let the trainer know at least 48 hours in advance to avoid being charged for the lesson. For group lessons, they can be added to the end of the current block as long as they are cancelled in time.

We don’t usually recommend 1 hour lessons for face to face, in-person training. A number of our trainers don’t take on work if it is a single hour due to travel time. If a single hour is all you can manage speak to our team and we’ll take you through the options.

1 hour lessons are available for online training.

Yes. You can view and download it here.

Payment on invoice for a block of training in advance is our standard procedure. We will issue an invoice on 30 day terms once training has started and everybody is happy with how things have started.

Card payment and monthly payment options are available for some courses. Our team will be happy to take you through the options.

Usually it is enough to ask each learner for an estimate of their language level. In some cases, we will provide an online assessment for learners to complete prior to undergoing training though this isn’t usually required.

This can depend on whether courses are intensive or not. The vast majority of clients book blocks of weekly training. A block will usually cover around 6 months of training. 6 months to a year initially should be factored in for this kind of training.

For group lessons, the majority of our clients opt for a single 1.5 hour group session per week. 2 x 1.5 hour lessons per week is also possible.

For 1:1 lessons it is much more flexible. Frequency of lessons can be decided freely between the student and the trainer based on needs and schedule.

Once we have authorisation from your end that lessons can take place we can usually get everything set up within a week or so depending on location and language.

Give our language team a call in 03333 66 00 13 or contact us using the contact form and we’ll discuss your company’s needs.

The standard lesson lengths for face to face, in-person training are 1.5 hours (most popular) or 2 hours. For online lessons we are also able to offer a 1 hour lesson slot.

Our trainers can teach all levels from beginner to proficiency.

All our trainers are university educated and have at least 2 years post qualification experience. Most of our trainers have spent years, or in some cases decades in industry and teaching in-company.

It’s incredibly flexible. For 1:1 lessons the trainer will carefully prepare a course syllabus that meets the needs of the student and can be tweaked as the course goes on.

For group lessons the trainer can again customise the course. Industry-specific vocabulary, role plays and other aspects can be introduced into the course if needed, even at lower levels.

For 1:1 lessons, the student will need to notify the trainer with at least 48 hours notice to cancel or re-schedule a lesson. For group lessons, the same applies. Either the organiser or the company will need to notify the trainer or one of our team with at least 48 hours notice to avoid paying for the cancelled/re-scheduled session.

The vast majority of our clients opt for lessons during work hours. We like to be flexible and there is no extra charge if lessons take place outside of working hours or even at weekends.

Trainers can come to your company premises to deliver group or 1:1 training if you have a suitable room. All trainers can also deliver training online if preferred. For 1:1 training, this can also be done off-site. At the employee’s home for example. We like to keep things as flexible as possible.